Quality Management: Corrections, Corrective Actions and Preventive Actions

Corrections, corrective actions and preventive actions: What is the difference between them? When should you do which?

In under 10 minutes this light-hearted presentation addresses these questions with examples from the auto industry and a long-term care nursing home.

Are we betraying the true Charlie Hebdo legacy?

What has happened in Paris with Charlie Hebdo is horrendous.

It is unfortunate that news outlets have allowed coverage of that shocking event to eclipse reporting of other happenings that we really ought to be told about. In particular there has been a second attack in a week on the town of Baga, Nigeria.

Soldiers walking in the street in the town of Baga, Nigeria in 2013.
Photograph: Pius Utomi Ekpei/AFP/Getty Images

The death toll from both attacks is thought to be around 2,000. Nearly 600 others have been stranded on an island on Lake Chad without food, water or shelter. There are countless refugees on a hopeless march to nowhere: women seperated from their husbands and children, not knowing whether they be dead or alive; bewildered children severely traumatised by the unspeakable savagery upon their loved ones that they have witnessed.

It is understandable that we Western Europeans and Americo-Canadians will be transfixed by an event in Europe or the Americas such as the Charlie Hebdo attack but if we allow our world to shrink to one view of the globe what will we become? That would not be the true Charlie Hebdo legacy but the legacy of our fears.

(With material from The Guardian, 10-Jan-2015)

Gloria In Excelsis Deo

Everyone at Kwa-McCann wish all our family and friends who celebrate Christmas a merry and blessed Christmas.

And to those of you who just like to celebrate at this time of year, we wish you safe and happy holidays.

Gloria in Excelsis Deo

What is ISO 9001?

I tried a new way of making video slide shows using the free version of Moovly. It took me the better part of a day to make a 5.5-minute video with a lot of trial and error but I'm quite chuffed with the final result.

You can see it on my professional blog at tcmc Quality Management Services: What is ISO? What is ISO 9001?

Update from Peterborough

Luisa sent these pictures of their weekend fun.

Luisa Magalhaes 11/23/14 13:33

Playing outside today, and fun at the market yesterday. oh what fun!!

Terry.
Sent from my BB